Privacy Policy

• At Impact Labs Media (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our marketing services, or communicate with us.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”).

A. Information You Provide directly to Us

• Contact Information: Name, email address, phone number, company name, and job title when you fill out a contact form, schedule a consultation, or subscribe to our newsletter.
• Project Details: Marketing goals, business details, and project briefs submitted via our onboarding forms.
• Payment Information: Billing address and payment details processed securely through our third-party payment processors.

B. Information Collected Automatically

When you visit our website, our servers automatically collect standard device and usage data:

• Technical Data: Your IP address, browser type, operating system, and referral URLs.
• Usage Data: Pages viewed, time spent on pages, links clicked, and other browsing behavior.
• Cookies and Tracking Technologies: We use cookies, web beacons, and pixel tags (e.g., Meta Pixel, Google Analytics) to analyze web traffic and improve marketing performance.

2. How We Use Your Information

We use the collected information for strategic business purposes, including to:

Deliver Services: Fulfill marketing strategies, manage campaigns, and communicate project updates.

Respond to Inquiries: Process consultation requests, answer questions, and provide customer support.

Improve Our Website & Services: Analyze usage patterns to optimize user experience and campaign efficiency.

Marketing & Communications: Send relevant newsletters, industry insights, promotional offers, or updates (you may opt out at any time).

Legal Compliance: Maintain security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information under the following conditions:

Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, CRM platforms, email marketing tools, payment processors), provided they keep this information confidential.

Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information may be transferred as part of that transaction.

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

You can choose to disable cookies through your individual browser options. However, doing so may affect your experience with certain interactive features on our website.

We use cookies primarily to:

Remember user preferences.

Track website performance via analytics tools.

Deliver relevant remarketing advertisements on platforms like Google, LinkedIn, and Meta.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your Personal Data:

Access & Portability: Request a copy of the personal information we hold about you.

Correction: Request that we update or correct inaccurate data.

Deletion: Request that we erase your personal data from our systems.

Opt-Out: Unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to external sites (such as client portfolios or partner services). We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to read the privacy policies of any site you visit.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Brand: Impact Labs Media

Email: hello@impactlabs.media

Address: Forum, DLF Cyber City, DLF Phase 3, Sector 24, Gurugram, Haryana 122002

Phone: +91 9919910273